EDSA
Field Service

EDSA CORE FieldTrack Appliance Repair Software

FieldTrack helps appliance repair teams keep customer details, repair visits, technician notes, estimates, parts, invoices, payments, and follow-up organized in CORE.

Best for: Appliance repair shops, mobile technicians, warranty-adjacent service teams, and local repair operators that need cleaner job and customer tracking.

Sign up for CORE CORE login View CORE pricing FieldTrack module

What this solution does

FieldTrack helps appliance repair teams keep customer details, repair visits, technician notes, estimates, parts, invoices, payments, and follow-up organized in CORE.

FieldTrack brings customers, service addresses, estimates, work orders, technician activity, invoices, payments, and operational reporting into the CORE environment so the business can manage work from request to follow-up.

Subscription module description

Field service operations software for appliance repair teams that need customer history, repair visits, technician notes, estimates, parts-aware job details, invoices, payments, and reporting inside EDSA CORE.

Use this page as a business-type product URL for EDSA CORE - FieldTrack.

Business problems it reduces

  • Customers calling about different appliances, addresses, parts, visits, and repair status without a reliable shared history.
  • Technician notes, diagnostic details, estimates, invoices, and payments getting separated from the original request.
  • Owners needing a better view of active jobs, unpaid work, repeat customers, and common service patterns.

Business outcomes

  • Track service addresses, work orders, technician assignments, estimates, invoice line items, payments, and customer history.
  • Use inventory and document foundations for parts, service notes, receipts, and repair communication.
  • Give the office and field team a cleaner path from service request to completed repair and payment.
Jobs Work orders, estimates, scheduling, dispatch, technician notes, and service status.
Billing Invoices, PDF invoice email, payment tracking, balances, and customer follow-up.
Control Company settings, permissions, documents, recurring service, reporting, and portal foundations.

How customers activate it

  • Create or access a CORE account through the secure CORE portal.
  • Create a tenant and choose FieldTrack during signup, or ask a CORE global admin to enable it for an existing tenant.
  • Choose the approved module package, complete checkout when required, or use a manual grant for approved internal or enterprise accounts.
  • Configure users, permissions, company settings, invoice defaults, service workflows, and FieldTrack-specific access inside CORE.
Create CORE account Back to CORE overview Open FieldTrack app Marketing page