EDSA CORE FieldTrack HVAC Software
FieldTrack helps HVAC teams keep customers, equipment-related service, recurring maintenance, technician work, invoices, payments, and reporting connected inside CORE.
Best for: HVAC installers, repair companies, maintenance providers, seasonal service teams, and growing contractors that need structured office-to-field coordination.
What this solution does
FieldTrack helps HVAC teams keep customers, equipment-related service, recurring maintenance, technician work, invoices, payments, and reporting connected inside CORE.
FieldTrack brings customers, service addresses, estimates, work orders, technician activity, invoices, payments, and operational reporting into the CORE environment so the business can manage work from request to follow-up.
Subscription module description
Field service operations software for HVAC companies that need customer records, service calls, maintenance plans, dispatch, estimates, inventory support, invoices, payments, and reporting inside EDSA CORE.
Use this page as a business-type product URL for EDSA CORE - FieldTrack.
Business problems it reduces
- High-volume seasonal calls making it hard to see what is scheduled, assigned, urgent, completed, or unpaid.
- Maintenance plans, repeat visits, estimates, parts, and service notes becoming difficult to manage in spreadsheets.
- Office teams needing dispatch visibility while technicians need clear job details and invoice-ready line items.
Business outcomes
- Manage customer records, work orders, estimates, scheduling, dispatch, inventory, invoices, payments, and recurring service.
- Use reports to understand workload, revenue, invoice aging, technician activity, and follow-up needs.
- Build a CORE foundation that can expand into customer portal access, notifications, documents, and permissions.
How customers activate it
- Create or access a CORE account through the secure CORE portal.
- Create a tenant and choose FieldTrack during signup, or ask a CORE global admin to enable it for an existing tenant.
- Choose the approved module package, complete checkout when required, or use a manual grant for approved internal or enterprise accounts.
- Configure users, permissions, company settings, invoice defaults, service workflows, and FieldTrack-specific access inside CORE.
