Field Service

EDSA CORE FieldTrack Plumbing Software

FieldTrack gives plumbing teams a practical CORE system for urgent calls, scheduled jobs, customer history, technician notes, estimates, invoices, and payment tracking.

Best for: Residential plumbers, commercial plumbing service teams, maintenance contractors, drain and repair specialists, and small multi-technician operators.

What this solution does

FieldTrack gives plumbing teams a practical CORE system for urgent calls, scheduled jobs, customer history, technician notes, estimates, invoices, and payment tracking.

FieldTrack brings customers, service addresses, estimates, work orders, technician activity, invoices, payments, and operational reporting into the CORE environment so the business can manage work from request to follow-up.

Subscription module description

Field service operations software for plumbing businesses that need service request intake, customers, work orders, estimates, technician coordination, invoices, payments, recurring service, and reporting inside EDSA CORE.

Use this page as a business-type product URL for EDSA CORE - FieldTrack.

Business problems it reduces

  • Emergency jobs, scheduled repairs, and repeat customers competing for attention in a scattered intake process.
  • Service notes, materials, estimates, invoice changes, and payment status not staying tied to the customer record.
  • Owners needing better visibility into open work, completed jobs, unpaid invoices, and technician follow-up.

Business outcomes

  • Connect customer records, work orders, scheduling, dispatch, estimates, invoices, payments, and service reporting.
  • Keep technician activity and office billing closer together so jobs move from request to payment with less rework.
  • Support recurring service, documents, notifications, customer portal foundations, and permissions as the company grows.
Jobs Work orders, estimates, scheduling, dispatch, technician notes, and service status.
Billing Invoices, PDF invoice email, payment tracking, balances, and customer follow-up.
Control Company settings, permissions, documents, recurring service, reporting, and portal foundations.

How customers activate it

  • Create or access a CORE account through the secure CORE portal.
  • Create a tenant and choose FieldTrack during signup, or ask a CORE global admin to enable it for an existing tenant.
  • Choose the approved module package, complete checkout when required, or use a manual grant for approved internal or enterprise accounts.
  • Configure users, permissions, company settings, invoice defaults, service workflows, and FieldTrack-specific access inside CORE.