Choose what to observe
Authorize your domain and set recording, sampling, masking, and excluded-page controls for the areas you want to study.
JourneyLens · Built for UX and growth teams
See where your visitors get stuck.
Use session replay, heatmaps, and friction signals to understand difficult moments on your website. Find the journeys worth reviewing and choose the next experience to improve.
Start free trialTry your selected plan free for 7 days. Card required.
- Review journeys in context
- SiteMetrics Tier 1 included with an active paid module
- Configure masking, exclusions, and sampling
YOUR JOURNEY REVIEWFocus on a difficult moment
A visit worth a closer look.
- 01 · Product pageVisitor checks the details
View page context and observed interactions.
- 02 · Delivery informationRepeated clicks on a label
Investigate whether the next step is clear.
- 03 · ReviewTurn the observation into a hypothesis
Check other sessions before deciding on a change.
Mask sensitive content before capture.
Review your consent, sampling, and exclusion settings.
Illustrative example only. Sample content and activity are not customer results.
From setup to a useful first signal
Start with one focused improvement.
Find the difficult moments
Use recordings and friction signals to investigate repeated clicks, confusing page transitions, or incomplete forms.
Turn observation into a test
Compare recordings with heatmaps and journey reports. Form a hypothesis, make a focused change, and review fresh evidence.
Plans for JourneyLens
Choose the capacity your team needs.
Choose a plan and start your 7-day free trial. Annual prices are the full yearly amount. Applicable tax is shown at checkout.
Starter · Tier 1
- 1 site included
- Up to 1,000 recorded sessions per month
- 30-day retention
7-day free trial
Then USD 10.00 / month
Start free trial · monthly · Tier 1Card required. Cancel before your trial ends to avoid charges.
7-day free trial
Then USD 100.00 / year
Start free trial · annual · Tier 1Card required. Cancel before your trial ends to avoid charges.
Growth · Tier 2
- Up to 2 sites
- Up to 10,000 recorded sessions per month
- 30-day retention
7-day free trial
Then USD 20.00 / month
Start free trial · monthly · Tier 2Card required. Cancel before your trial ends to avoid charges.
7-day free trial
Then USD 200.00 / year
Start free trial · annual · Tier 2Card required. Cancel before your trial ends to avoid charges.
Scale · Tier 3
- Up to 5 sites
- Up to 100,000 recorded sessions per month
- 60-day retention
7-day free trial
Then USD 200.00 / month
Start free trial · monthly · Tier 3Card required. Cancel before your trial ends to avoid charges.
7-day free trial
Then USD 2,000.00 / year
Start free trial · annual · Tier 3Card required. Cancel before your trial ends to avoid charges.
Before you start
How does the free trial work?
A 7-day free trial is available on your company’s first subscription to each module, when offered. Previous subscriptions or trials do not qualify. Adding another website does not restart a trial. Add-ons and PayPal purchases are billed separately and do not include this trial.
A card is required. Your trial starts when you complete checkout. After 7 days, your subscription renews at the selected monthly or full annual price, plus applicable tax. Cancel in Billing before your trial ends to avoid charges. You can keep using the module until the end of the trial.
Enter your email and add your card on Stripe first. Then verify your email and finish account and company/website setup within 6 days. Unfinished trials are canceled before the first subscription charge.
What do I need to install?
Install the shared RAS script and configure consent, masking, and page exclusions before recording. Check a controlled session to confirm that sensitive content stays out of capture.
Does replay show every visitor and every action?
No. Consent, sampling, exclusions, retention, and successful event delivery affect what is available. Recorded sessions describe observed behavior; they do not establish why every visitor left or prove revenue lift.
When is my account ready to use?
Add your payment method securely on Stripe, then verify your email and finish account setup. Then connect your website and configure your first experience. If you already have an account, sign in to continue.
Does this guarantee better results?
No. Results depend on your traffic, configuration, and follow-through. Review the available evidence and use controlled comparisons before attributing business growth to a change.
Insights
Ideas for getting more from JourneyLens
Explore practical guidance and the business questions behind this product.
Why session replay needs triage before teams watch more recordings
Session replay creates more value when teams prioritize the sessions most likely to explain conversion friction.
Read articleWhy session replay should come before a funnel redesign
Replay evidence can show where customers hesitate, misclick, abandon forms, or lose confidence before a redesign begins.
Read articleWhy first-party journey analytics should come before more paid traffic
Before increasing acquisition spend, teams need a clearer view of what visitors do after they arrive.
Read article