Voice of Customer
Capture the signal customers are already trying to give you.
Collect, manage, and analyze customer feedback from client websites using configurable VOC widgets, submissions, alerting, and reporting inside EDSA RAS.
EDSA RAS brings together modular revenue acceleration products for customer feedback, abandonment recovery, experimentation, loyalty, session replay, heatmaps, product merchandising, personalization, lightweight site analytics, and account expansion. Each product runs through the shared RAS pixel and is managed from the secure RAS portal.
Select a product below to learn what it does, then sign in or create a client account to choose a package and activate the module for your site.
Capture the signal customers are already trying to give you.
Collect, manage, and analyze customer feedback from client websites using configurable VOC widgets, submissions, alerting, and reporting inside EDSA RAS.
Recover visitors before they leave without converting.
Recover abandoning visitors with configurable exit-intent and behavior-based popup campaigns, offers, lead capture, targeting rules, and performance reporting.
Experiment, measure, and improve conversion with less guesswork.
Run A/B and optimization experiments for client websites with traffic allocation, variant delivery, goal tracking, and performance reporting.
Turn customer actions into reasons to come back.
Create points-based loyalty programs with earning rules, customer wallets, rewards, redemption flows, and loyalty analytics for client websites.
See where visitors hesitate, click, scroll, and abandon.
Understand visitor behavior with privacy-aware session replay, click maps, scroll maps, movement heatmaps, friction signals, and engagement reporting.
Promote the right products in the right moments.
Create targeted product merchandising placements with product catalogs, page targeting, widget rendering, click tracking, and performance reporting for client websites.
Show more relevant content to each visitor segment.
Create rule-based personalization campaigns for client websites with audience targeting, content actions, frequency controls, and performance reporting through EDSA RAS.
Understand traffic, sources, engagement, and conversion signals from the same RAS pixel.
Track lightweight site analytics through the shared RAS pixel, including page views, sessions, traffic sources, device mix, country signals, engagement events, and conversion signals. Tier 1 is included with any other active paid RAS module, with higher tiers available for larger analytics needs.
Extend RAS access as client teams and site portfolios grow.
Optional RAS account add-ons for additional client users, additional sites, JourneyLens retention and session capture extensions, and other account-level capacity upgrades.