Ask one useful question
Choose a question about a specific page or decision. Configure the audience and when the survey should appear.
Voice of Customer · Built for customer-focused teams
Find out what is stopping your visitors.
Ask a useful question at the right moment. Collect feedback on your website, route responses to your team, and turn customer concerns into a clearer next action.
Start free trialTry your selected plan free for 7 days. Card required.
- Target the pages and visitors you want to hear from
- SiteMetrics Tier 1 included with an active paid module
- Start with one focused survey
YOUR WEBSITEA question at the right moment
A short feedback survey
What would help you decide?
Your next actionRoute a delivery question to support.
Give useful feedback an owner and a follow-up.
Illustrative example only. Sample content and activity are not customer results.
From setup to a useful first signal
Start with one focused improvement.
Give feedback an owner
Set up routing and follow-up so useful responses reach the right people inside your team.
Find the next improvement
Review submissions and recurring concerns. Use customer language to prioritize a change, then measure its effect.
Plans for Voice of Customer
Choose the capacity your team needs.
Choose a plan and start your 7-day free trial. Annual prices are the full yearly amount. Applicable tax is shown at checkout.
Starter · Tier 1
- 1 site included
- Up to 100 submissions per month
- Up to 2 active VOC configs
7-day free trial
Then USD 10.00 / month
Start free trial · monthly · Tier 1Card required. Cancel before your trial ends to avoid charges.
7-day free trial
Then USD 100.00 / year
Start free trial · annual · Tier 1Card required. Cancel before your trial ends to avoid charges.
Growth · Tier 2
- Up to 2 sites
- Up to 1,000 submissions per month
- Up to 10 active VOC configs
7-day free trial
Then USD 20.00 / month
Start free trial · monthly · Tier 2Card required. Cancel before your trial ends to avoid charges.
7-day free trial
Then USD 200.00 / year
Start free trial · annual · Tier 2Card required. Cancel before your trial ends to avoid charges.
Scale · Tier 3
- Up to 5 sites
- Up to 10,000 submissions per month
- Unlimited active VOC configs
7-day free trial
Then USD 200.00 / month
Start free trial · monthly · Tier 3Card required. Cancel before your trial ends to avoid charges.
7-day free trial
Then USD 2,000.00 / year
Start free trial · annual · Tier 3Card required. Cancel before your trial ends to avoid charges.
Before you start
How does the free trial work?
A 7-day free trial is available on your company’s first subscription to each module, when offered. Previous subscriptions or trials do not qualify. Adding another website does not restart a trial. Add-ons and PayPal purchases are billed separately and do not include this trial.
A card is required. Your trial starts when you complete checkout. After 7 days, your subscription renews at the selected monthly or full annual price, plus applicable tax. Cancel in Billing before your trial ends to avoid charges. You can keep using the module until the end of the trial.
Enter your email and add your card on Stripe first. Then verify your email and finish account and company/website setup within 6 days. Unfinished trials are canceled before the first subscription charge.
What do I need to install?
Install the shared RAS script on an authorized domain or through your tag manager. Publish a survey, test its targeting and submission flow, and check that the response reaches your inbox.
Can I choose who sees a survey?
Yes. Configure the available page, device, and audience rules, then preview and test the survey. You control when to publish it and how responses are routed.
When is my account ready to use?
Add your payment method securely on Stripe, then verify your email and finish account setup. Then connect your website and configure your first experience. If you already have an account, sign in to continue.
Does this guarantee better results?
No. Results depend on your traffic, configuration, and follow-through. Review the available evidence and use controlled comparisons before attributing business growth to a change.
Insights
Ideas for getting more from Voice of Customer
Explore practical guidance and the business questions behind this product.
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